Infopulse - Expert Software Engineering, Infrastructure Management Services
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Business Process Outsourcing

Concentrate on Core Business with Our Professional BPO Services

Business Process Outsourcing (BPO) services free companies from administrative tasks, helping them save money and leaving them to concentrate on core competencies. Infopulse is eager to provide BPO services in such areas as HR, Finance & Accounting (including Accounts Payable), Customer Relationship Management, and Knowledge Process.

Front Office BPO Services

  • Transactional procurement: Purchase requests, PO management, catalog management, invoicing
  • Contract management: contract authoring, contract renewals, clause and document library, recovery audit
  • Contact center: call center, collective handling of letters, fax, live support software, social media, and e-mail at one location
  • Technical support services: 1st, 2nd, and 3rd level support

Back Office BPO Services

Data Entry Services

Modern organizations need to generate, consume, and maintain huge amounts of data on a daily basis and that too at a brisk pace in order to support and manage their core businesses as well as their support businesses. Modern businesses don’t just require data to be transferred from one medium to another (usually, into databases). Whether it is the offline data entry or the online data entry, manual data entry work, image entry, or perhaps the insurance claim entry work, companies are increasingly targeting effective data entry and data management that is timely, accurate, and comprehensive.

Lead Management

Management of leads or details of prospective customers is an important task for competitive businesses. There is a lot of effort that goes in capturing a lead and it is always captured with a view to develop the lead into a successful business deal. In this case, effective management of gathered leads is an absolute must and it could make the difference between a successful business and a highly successful business. Businesses benefit a lot from successfully managed leads and if you want your business to effectively manage leads through trusted methods and that too at very low costs; you have to ask the specialists about how to do it.

Order Processing

At such a crucial junction of the customer lifecycle, you don’t want to mess up the situation by processing the order incorrectly. Businesses need an effective setup to deal with orders, expert personnel to handle order queues and latest technology to make work easy if they want to have a smooth and free-flowing order management and order processing system. Any shortcomings in this critical domain of your business can not only spoil the current orders, but also hamper future prospects of having returning-customers.

Sourcing support & analytics

Supplier market and risk analysis, bid evaluation, spend analysis – including data gathering, cleansing, and classification

Document Management

Scanning, imaging, OCR

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