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Blog

November 18, 2019  |  Telecom  |  Alla Oliinyk
Digital Transformation – Top Priority for Telecom Industry

Modern telecom industry is facing a broad landscape of significant business challenges. A heavy decline of revenue streams in core areas like voice and text messaging, severe competition with Over-the-Top (OTT) service providers, and the need for network transformation due to the swift emergence of IoT and 5G. These are the key challenges that the telecom industry has to address. ...

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November 08, 2019  |  Business Applications  |  Dmytro Klymenko
From New York to Madrid: New ServiceNow Features and Integrations to Watch

ServiceNow has become a preferred ITSM platform for over 5,400 large to mid-level enterprises worldwide. Their innovation-driven DNA is one of the core reasons for that. Even though it is already the much preferred ITSM platform, it is committed to continued enhancement in order to serve their clients’ needs even better. ...

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October 24, 2019  |  Business Applications  |  Dmytro Klymenko
9 Reasons Why Enterprises Migrate Legacy Systems to ServiceNow

It’s a services-first world we live in nowadays, where Customer Experience (CX) has become a major competitive advantage, especially when it comes to IT services delivery. Agile startups and digitally native companies have set the bar high and take pride in 99.99% SLAs and lightning speed issue resolution times.

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October 18, 2019  |  Innovations  |  Oleksandr Nikolaienko
Introducing Super App: a New Approach to All-in-One Experience

Did you know that seven out of ten of the world's most valuable companies today are platforms. Most recently, this trend has accelerated even further as companies cross-industry have started to shift away from single-purpose to multipurpose apps, resulting in the rise of a brand new breed of product – the Super App. ...

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