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                Infopulse - Expert Software Engineering, Infrastructure Management Services

                Middle/Senior Business Analyst (ServiceNow) (10259)

                Location: Kharkiv, Kyiv, Lviv, Odesa, Remote Bulgaria, Remote Poland, Remote Ukraine, Varna, Vinnytsia, Warsaw, Zhytomyr  |  September 25, 2021

                Infopulse welcomes talented professionals to join our project as a Middle/Senior Business Analyst (ServiceNow platform) in our Ukraine offices/remote. Our customer is one of the companies providing audit, tax, consulting, and financial advisory services.

                Areas of Responsibility

                • Requirements elicitation, gathering and analysis
                • Requirements design, developing and documenting
                • Requirements management
                • Requirements documents approval process
                • Communication with product stakeholders
                • Support customer with questions and functionality logic
                • Participation in Solution design process with Development team

                Qualifications

                • 2+ years of BA experience in IT
                • Knowledge or experience with ServiceNow platform
                • Strong understanding of SDLC
                • Proficiency in writing functional and non-functional requirements, use cases design, system diagrams
                • Strong knowledge of requirement management processes and change management processes
                • Hands-on experience in documenting business processes, user interfaces, data structures and business logic, UML, SQL, Agile (Scrum)
                • Structural approach, i.e. the ability to decompose the entire scope with respect to the given level of details
                • Strong working experience in presenting the requirements to various target groups
                • Strong communication and presentation skills
                • Strong analytical, problem-solving skills and result oriented approach
                • Team player abilities
                • English – upper intermediate+

                Will be advantage

                • Knowledge of ITIL / ITSM
                
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