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Service Delivery Coordinator (IPC)

Infopulse is inviting talented professionals to join our project as a Service Delivery Coordinator (IPC) for our respectable client TietoEVRY.

Areas of Responsibility

  • To execute tactical and operational governance for Cloud & Infra both internally and externally
  • To be accountable for customer demand management and empowering the delivery team to proactively take care of the add-on sales enablement and growth. Works closely with respective Client Partner and Sales
  • To be accountable for add-on sales and drives growth with whole customer team (e.g. Customer Architect)
  • To lead the delivery team, guiding it to work according to the Customer Delivery Network and Lean way, using the defined policies, processes, practices, and tools
  • To lead customers business continuity through Continuous Service Improvement (CSI) and other related activities with internal/external actions utilizing possible add-on sales that supports Customers’ business targets

Qualifications

  • Proficient English both spoken and written is a must
  • Analytical mindset
  • Experience in IT production 3+ year

Your contact for this vacancy is:

Pavlo Kosyak
Trainee HR Manager

Send us your CV and we will get back to you.

Thank you!

Your CV has been received. Our specialists will contact you if your skills meet the requirements of the position.