Junior ServiceNow Administrator/Developer

Infopulse Ukraine is inviting talented professionals to join our team as a Junior ServiceNow Administrator/Developer remotely in Poland and Bulgaria.

Join our Team as a ServiceNow Consultant / Administrator and help our customers to solve their most critical business challenges, improve performance and gain competitive edge!

We offer you a challenging position with excellent career development opportunities. So, do you have earlier experience as a ServiceNow developer or consultant? Are you ready to dive into the center of events?

We are waiting for you to help us accelerate our growth!

Areas of Responsibility

  • Perform daily administration, troubleshooting, and resolution of any issues arising in the ServiceNow environment
  • –°ustomize, configure, and support solutions of the ServiceNow platform such as ITSM, ITOM, ITBM, Service Portal, Workflows, Scoped Apps and/or other related functionality
  • Assist in the review, design, and improvement of ServiceNow process and procedures while adhering to ServiceNow best practices, enforcing out-of-the-box functionality
  • Perform day-to-day administration of the ServiceNow system, including managing users, maintain user and group roles and profiles, security settings, access settings, etc.
  • Work with workflow automations, User Interface (UI) policies, data polices, actions, business rules and client scripts
  • Assist in development of technical and design approaches and collaborate with technical/functional resources at a team-level on development and configuration best practices and activities
  • Contribute to Agile engagements, utilizing agile methodology appropriate to ServiceNow deployment and tools to enhance project efficiency and quality
  • Participate in internal knowledge sharing and collaboration activities and initiatives


  • At least 1 year of ServiceNow administrator experience with various modules within ServiceNow
  • Experience with supervising and inspecting code migrations between instances, as well as providing feedback to technical resources on approaches to remediate assigned defects
  • Experience in creation, modification and maintenance of glide scripts used primarily for system automation
  • Ability to create, modify ACLs, business rules, before/after rule scripts etc.
  • Ability to create and modify tables, forms, lists, workspace views, flows, and actions
  • Experience in creation and modification of clone profiles and cleanup scripts
  • Experience in management of scale group/user/role
  • Ability to obtain and maintain a US Government security clearance, if necessary

Will be an advantage

  • A passion for advising and guiding business customers and other IT leaders on how to get the most out of ServiceNow and for learning the latest product features
  • Certification in ServiceNow System Administrator and/or completed training in ServiceNow System Administrator
  • Experience with various modules within ServiceNow
  • Ability to create and modify platform oriented Automated Test Framework (ATF) scripts
  • Experience with DevOps using ServiceNow in an end-to-end product release pipeline

Your contact for this vacancy is:

Mykyta Vorchynskyi
Senior HR Manager

Send us your CV and we will get back to you.

Thank you!

Your CV has been received. Our specialists will contact you if your skills meet the requirements of the position.