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Infopulse - Expert Software Engineering, Infrastructure Management Services
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Case Studies: Digitalization of Leading Enterprises with Top Microsoft Technologies

Microsoft Ukraine: Corporate Portal

Client Background

Microsoft is a public multinational corporation headquartered in Redmond, Washington, USA that develops, manufactures, licenses, and supports a wide range of products and services predominantly related to computing through its various product divisions.

Key achievements

  • Full digitalization of business workflows:
    • Business trips management
    • Purchase orders processing
    • Business cards
    • Lunch reservations
  • Integration with InfoPath
  • Development of social components: News, Forum, Calendar, Events
  • Empowered collaboration through exchange documents library

Raiffeisen Bank Aval: PMO Portal

Client Background

Raiffeisen Bank Aval has been registered in 1992 and provides a broad range of standard and innovative banking services through its nationwide network, ~1,000 subsidiaries in virtually all cities and villages of Ukraine.

Key achievements

  • PMO portal
  • People management
  • Process management
  • Integration with Project Server
  • Resource management
  • Resource assignment life-cycle
  • Analytics & reporting
  • Consulting on SharePoint tools

Crédit Agricole INDEXBANK: Internal Portal

Client Background

CA INDEXBANK is a universal bank operating at the Ukrainian financial market for 17 years and providing full range of modern financial services to all categories of corporate and private customers countrywide.

Key achievements

  • Knowledge management system
  • News, Events, Calendar, Gallery, and Forums
  • Address book
  • Process builder for documents approval
  • Record life-cycle management
  • Documents library

UkrSibbank BNP Paribas Group: PMO Portal

Client Background

UkrSibbank was nominated to be the best bank in Ukraine by the leading international financial magazines. Due to its strategic partnership with BNP Paribas, UkrSibbank is by all means the most robust and stable bank in Ukraine.

Key achievements

  • PMO portal
  • Change requests tracking system
  • Record life-cycle management
  • Integration with Project Server
  • Analytical reporting
  • Dashboards & indicators
  • Data integration with Integration Services

Read more about the UkrSibbank PMO Portal project >

American Chamber of Commerce: Public Portal

Client Background

American Chamber of Commerce in Ukraine represents the foreign investment community. The Chamber advocates on behalf of the Membership, who are from more than 50 nations across the globe, not only to the Ukrainian and other governments on matters of trade, commerce, and economic reforms.

Key achievements

  • Public communication portal
  • ~16,000 registered users
  • Complex sites hierarchy
  • News & Events mailing system
  • Documents life-cycle management
  • Discussions
  • Wiki content

OTP Bank: Internal Portal

Client Background

OTP Bank is the largest commercial bank in Hungary, operating in Central and Eastern Europe. The bank operates over 1,000 branches, and serves over 11 million customers in 9 countries.

Key achievements

  • Corporate portal
  • Bank structure (with graphical view)
  • Integration with SAP using MS BizTalk Server
  • News, employee profile and new faces
  • Media galleries
  • Discussions
  • Training center

VOLIA: PMO Portal

Client Background

VOLIA is one of the largest Ukrainian telecom operators that offers digital cable TV, high-speed Internet, near-video-on-demand, and VoIP services.

Business challenge

The customer was looking for the ways to improve the visibility into the quality of services they provide to end-users. The company needed a solution that would gather performance indicators from several data sources and present them in the form of analytical reports and dashboards.

Solution

Infopulse implemented a Project Management Office portal solution:

  • Data is taken from several applications (Service Desk, 1C enterprise accounting software).
  • Central DB is based on MS SQL.
  • Analytical reports are generated with the help of SSRS.

Key achievements

  • Customer’s ability to concentrate on project deliverables and spend less efforts on HR management
  • Meeting project deadlines and, thus, achieving a faster time-to-market
  • More thorough control over project KPI’s and overall results

Kyivstar: BPM Solutions

Client Background

Kyivstar is the largest Ukrainian telecommunication operator providing communications and data services based on a broad range of mobile and fixed-line technologies, including 3G. Company’s customer base amounts to over 26 million in mobile and around 820 thousand in broadband Internet.

Business Challenge

Kyivstar was using Business Process Management solutions, which were lacking business-critical functionality required by the company’s internal users and stakeholders.

Since the company didn’t have enough MS SharePoint competences and resources, they decided to involve Infopulse to implement the new solutions.

Solution

Infopulse successfully implemented the BPM solutions for Kyivstar, which addressed the following processes of the company:

  • Relation management with content providers
  • Contract management
  • Project management
  • Internal controlling
  • Purchasing

Services Delivered

  • Project management
  • Business and system requirements gathering and analysis
  • Solution architecture
  • Software development and configuration
  • Software and integration testing
  • Solution installation