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Infopulse - Expert Software Engineering, Infrastructure Management Services
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Infopulse - Expert Software Engineering, Infrastructure Management Services
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Dedicated QA Team & Consulting for a Global Telecom Company

Creating a Strong QA Competence and Providing Full-scale Testing Solutions for the Customer

Client: Multinational Telecom and Networking Service Provider
Industry: Telecommunications
Location: Scandinavia
Size: 95,000+ employees

Client Background

A global telecommunications service provider that creates advanced software and infrastructure solutions for telecom operators. The company also produces high-end networking equipment and offers a broad spectrum of valuable business support services within the telecom industry.

Business Challenge

The client’s primary business goal was to test a newly developed digital billing system. By cooperating with Infopulse, the provider found needed test competence and support in resolving a number of challenges related to QA practices. The major problems were to:

  • Assemble and train a team of QA experts;
  • Execute a series of important QA processes;
  • Establish the needed system configuration and provisioning;
  • Improve various aspects of project management.

Solution

Infopulse formed a dedicated team of QA experts whose task was to resolve the client’s business challenges and implement end-to-end testing of the billing system. QA experts of Infopulse built a test strategy from scratch and managed to:

  • Develop precise testing strategies and plans through the entire project timeline.
  • Built an advanced competence center with relevant workshops and consulting services.
  • Conduct a full spectrum of testing services, including test tool design, end-to-end, automated, manual, non-functional, integrated, ad hoc tests as well as infrastructure deployment and management.
  • Coordinating a large international team of QA experts, with 85 engineers based in Ukraine, India, and Scandinavia.
  • Re-design the legacy migration testing strategy and apply an accurate comparative performance analysis after the migration.

Technologies

  • Python
  • Java
  • Oracle SQL
  • Java Selenium
  • IBM CLM
  • Jmeter
  • SoapUI
  • LoadRunner
  • VMware
  • Docker
  • SPARX VISO

Business Value

The solutions delivered by Infopulse have significantly improved the customer’s QA practices and contributed to their business success by:

  • Creating a strong QA competence and forming a proficient testing team for the customer.
  • Establishing a transparent QA process environment for every project participant.
  • Conducting flawless functional and non-functional testing that resulted in maximum efficiency of the digital billing system.
  • Setting up continuous testing processes that resulted in faster feedback and better software quality.
  • Introducing an expert appraisal system that accurately evaluates various aspects of employee performance.
  • Providing efficient business process outsourcing (BPO), including QA processes and project management services.

Download Case Study in PDF format