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A global telecommunications service provider that creates advanced software and infrastructure solutions for telecom operators. The company also produces high-end networking equipment and offers a broad spectrum of valuable business support services within the telecom industry.
The client’s primary business goal was to test a newly developed digital billing system. By cooperating with Infopulse, the provider found needed test competence and support in resolving a number of challenges related to QA practices. The major problems were to:
- Assemble and train a team of QA experts;
- Execute a series of important QA processes;
- Establish the needed system configuration and provisioning;
- Improve various aspects of project management.
Infopulse formed a dedicated team of QA experts whose task was to resolve the client’s business challenges and implement end-to-end testing of the billing system. QA experts of Infopulse built a test strategy from scratch and managed to:
- Develop precise testing strategies and plans through the entire project timeline.
- Built an advanced competence center with relevant workshops and consulting services.
- Conduct a full spectrum of testing services, including test tool design, end-to-end, automated, manual, non-functional, integrated, ad hoc tests as well as infrastructure deployment and management.
- Coordinating a large international team of QA experts, with 85 engineers based in Ukraine, India, and Scandinavia.
- Re-design the legacy migration testing strategy and apply an accurate comparative performance analysis after the migration.
- Oracle SQL
- Java Selenium
- IBM CLM
- SPARX VISO
The solutions delivered by Infopulse have significantly improved the customer’s QA practices and contributed to their business success by:
- Creating a strong QA competence and forming a proficient testing team for the customer.
- Establishing a transparent QA process environment for every project participant.
- Conducting flawless functional and non-functional testing that resulted in maximum efficiency of the digital billing system.
- Setting up continuous testing processes that resulted in faster feedback and better software quality.
- Introducing an expert appraisal system that accurately evaluates various aspects of employee performance.
- Providing efficient business process outsourcing (BPO), including QA processes and project management services.