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MS Windows System Administrator (L2 Support)

Infopulse is inviting a talented professional to join our growing team as a MS Windows System Administrator (L2 Support).

Areas of Responsibility

  • Software and hardware problems diagnosis and troubleshooting
  • Communication with customers
  • Identification of solutions / workarounds to resolve the issues as quickly as possible
  • Managing support both with or without remote access
  • Defining the root cause of the issue
  • Operational tickets investigation/ resolution
  • Escalation to / collaboration of unresolved issues with internal teams
  • Providing client education, if necessary, because of knowledge gaps in products / business usage

Qualifications

  • 2+ years of experience in MS Windows system administration
  • Hands-on knowledge of Office 365 administration
  • Strong knowledge of administration and configuration of Windows servers
  • Strong understanding of backup and monitoring solutions
  • Good knowledge of server platforms and server administration
  • Experience in working with Azure or AWS is a plus
  • Knowledge of MS SQL is a plus
  • Knowledge of Linux and/or knowledge of PowerShell scripting
  • Intermediate written and spoken English
  • Service oriented professional attitude

 

Your contact for this vacancy is:

Inna Shepetylo
Senior HR Manager

Send us your CV and we will get back to you.

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Thank you!

Your CV has been received. Our specialists will contact you if your skills meet the requirements of the position.