Junior Business Support Specialist
Experience:
Less than a year
English:
Upper-Intermediate
Location:
Ukraine: Lviv, Vinnytsia
Infopulse is inviting talented professionals to join our project as a Junior Business Support (Messaging) for our respectful client BICS in our Kyiv office. BICS is connecting the world by creating reliable and secure mobile experiences anytime, anywhere. It is a leading international communications enabler, one of the key global messaging and voice carriers and the leading provider of mobile data services worldwide.
Areas of Responsibility
- Improve, manage and execute activities that relate to the sender id (SMS originating address) and messaging content registration process. Liaise with Business Support Operation team where needed.
- Liaise with internal stakeholders, e.g. Key Account Managers, Messaging Managers, Customer care team.
- Communicate with customers with regards to the Business Enablement Processes, provide details and status on the registration.
- Provide reporting on the Business Enablement Processes, internally.
- Support the Business enablement Manager (backup, ownership on dedicated destinations/portfolio).
Qualifications
- Good level of English (reading, speaking, writing), Intermediate or higher
- Good communication skills
- Good organizational skills
- Analytical thinking
Will be an advantage
- Business experience (preferably business operational and telecom environment) will be considered as a big plus
Personal skills
- Punctual and disciplined
