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Junior Business Support Specialist (Messaging)

Infopulse is inviting talented professionals to join our project as a Junior Business Support Specialist (Messaging) for our respectful client BICS.

BICS is connecting the world by creating reliable and secure mobile experiences anytime, anywhere. It is a leading international communications enabler, one of the key global messaging and voice carriers and the leading provider of mobile data services worldwide.

We offer

  • For CLT we offer:

    • 100% remote work
    • Meal ticket - R$ 30,00 per day
    • Health ensurance - Unimed - extensive for dependents
    • Life ensurance - SulAmerica
    • Notebook to work
    • Career path
    • Compensation for professional trainings
    • Internal and Language training on our Training Center
    • Work environment that offers the necessary flexibility to fulfill professional and personal goals, encouraging a work culture focused on results.
    • Possibility to work in a worldwide company that respect and value different cultures

Areas of Responsibility

  • Improve, manage and execute activities that relate to the sender id (SMS originating address) and messaging content registration process.
  • Liaise with Business Support Operation team where needed.
  • Liaise with internal stakeholders, e.g. Key Account Managers, Messaging Managers, Customer care team.
  • Communicate with customers with regards to the Business Enablement Processes, provide details and status on the registration.
  • Provide reporting on the Business Enablement Processes, internally.
  • Support the Business enablement Manager (backup, ownership on dedicated destinations/portfolio).

Qualifications/ Personal skills

  • Good level of English (reading, speaking, writing), Intermediate or higher
  • Good communication skills
  • Good organizational skills
  • Analytical thinking
  • Business experience (preferably business operational and telecom environment) will be considered as a big plus
  • Punctual and disciplined

 

Your contact for this vacancy is:

Ana Paula Freire
Junior HR Manager

Send us your CV and we will get back to you.

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