Business Support Specialist (Telco) | 737 | Infopulse

Business Support Specialist (Telco)

Infopulse is inviting talented professionals to join our project as a Business Support Specialist (Messagingfor our respectful client BICS.

BICS is connecting the world by creating reliable and secure mobile experiences anytime, anywhere. It is a leading international communications enabler, one of the key global messaging and voice carriers and the leading provider of mobile data services worldwide.

Areas of Responsibility

  • Improve, manage and execute activities that relate to the sender id (SMS originating address) and messaging content registration process. Liaise with Business Support Operation team where needed
  • Liaise with internal stakeholders, e.g. Key Account Managers, Messaging Managers, Customer care team
  • Communicate with customers with regards to the Business Enablement Processes, provide details and status on the registration
  • Provide reporting on the Business Enablement Processes, internally
  • Support the Business enablement Manager (backup, ownership on dedicated destinations/portfolio)


  • Good level of English (reading, speaking, writing), Intermediate or higher
  • Analytical thinking
  • Business experience (preferably business operational and telecom environment) will be considered as a big plus

Personal skills

  • Good communication skills
  • Good organizational skills
  • Punctual and disciplined

Your contact for this vacancy is:

Dariia Nahorna
HR Manager

Send us your CV and we will get back to you.

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Your CV has been received. Our specialists will contact you if your skills meet the requirements of the position.