Roaming Business Specialist | 782 | Infopulse

Roaming Business Specialist

Infopulse is inviting a talented professional to join our growing team as a Roaming Expert. 

Join the team of our customer BICS – a global telecommunication enabler with a physical network stretching across the globe!
- Grow your expertise through interacting with A-level mobile carriers from all over the world;
- Get your hands on the vast network with on-land, transatlantic, and space points of presence;
- Join our decade-long partnership with BICS to ensure confidence in your future and long-term growth.
Infopulse-BICS team has been growing since 2010… and we are looking forward to growing with you!

The Roaming Expert will play a critical role in the end-to-end monitoring of customer commercial roaming operations and partnerships. The primary objectives of this role are to ensure a seamless roaming experience and to contribute to the profitability of our client operators roaming business.

Areas of Responsibility

  • Traffic Forecasting and Distribution Analysis (Weekly/Monthly) Reporting
  • Roaming agreements negotiations 
  • Track commitments with roaming partners and providing regular internal budget and forecast information 
  • Monitor monthly financial performance against budget targets
  • Identify and report any variances or discrepancies
  • Perform reconciliation and settlement processes for each discount deal validation and approval in collaboration with RP (Roaming Partner) and FCH (Financial Clearing House) 
  • Distribute finalized CN (Credit Note) and DB (Debit) agreements agreed upon with roaming partners
  • Handle all roaming disputes, manage the Resolution Assistance Provider (RAP) process, and implement TAP in coordination with the DCH
  • QoS Testing Coordination


  • At least 5 years of experience in a commercial role, preferably in the telecoms sector
  • High-level of verbal and written communication skills, with strong attention to detail 
  • Good interpersonal skills and a demonstrated ability to excel in a team environment 
  • Proficiency in Microsoft Office, especially Excel
  • Excellent data analytical skills, with the ability to derive insights from data 
  • Quick learning abilities and flexibility in approaching tasks and challenges 
  • Highly efficient and capable of meeting deadlines consistently
  • Previous roaming experience

Your contact for this vacancy is:

Dariia Nahorna
HR Manager

Send us your CV and we will get back to you.

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Your CV has been received. Our specialists will contact you if your skills meet the requirements of the position.