As a result of re-engineering the request management system we are able to significantly reduce the work involved in request processing, and it also gives us an opportunity to improve the security and transparency of business processes. In addition, Microsoft Project Server 2007 integration allows us to consolidate the data from our activities needed for carrying out requests in our corporate project management system, based on Microsoft Project Server 2007. Hence, we have centralized information on the workload of all our specialists, both those taking part in projects and those carrying out administrative tasks.
Infopulse has once again confirmed its reputation as a reliable partner that provides high-class services. The Issues Management Server Engine System it has developed fully corresponds to the bank’s requirements and expectations in terms of its functional loading. We have also had the opportunity to appreciate the professionalism of the company’s employees. – Sergey Koromyslo, Project Manager UkrSibbank BNP Paribas Group