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Network Service Fulfillment

Services:

  • Roaming Hub provisioning and full cycle of new roaming relations establishment between mobile operators all over the world
  • Voice and VoIP services provisioning activities (activating, changing, testing and troubleshooting of new voice and VoIP services)
  • SDH interconnections setup and tests
  • Managing customer interaction, managing voice customer interconnection lifecycle, fixed services design, validating Service Fulfillment
  • Configuring tools with up-to-date information about the actual service setup on the network

Key achievements:

  • Internal and external customer satisfaction due to fast and competent implementation and support
  • Service delivery terms reduced due to close interaction within SNA and SFF
  • Full fixed services lifecycle represented

Technologies and used tools:

  • MAP, CAP, VoIP/SIP, TDM (ISUP), INAP, SDH
  • Datamat ANTS, Aervox RoamingHub, BusinessObjects, Tektronix Inet&Iris, Dialogic EMS&xMS, NSN STP, Alcatel-Lucent TMN
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