Managed IT Infrastructure Services | Infopulse

Infrastructure Services

Empower your business with agile, scalable, and future-proof IT infrastructure. Explore a holistic suite of top-tier infrastructure design, implementation, and support services from Infopulse – your one-stop- -shop for core IT operations.

We Help You
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Gain Access to Domain Expertise

Having 30+ years of IT experience, deep expertise in infrastructure operations, and nearly 400 ICT engineers with unique skill sets, Infopulse offers businesses access to a wide spectrum of flexible managed services for on-premises, cloud, or hybrid infrastructures.

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Achieve Operational Excellence

Infopulse will help you to break down operational silos and optimize your hardware, software, and networks to ensure ultimate infrastructure efficiency. Moreover, we can scale your infrastructure on-demand to enable seamless operations during peak traffic.

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Ensure Robust Business Continuity

By performing advanced infrastructure health checks, 24/7 monitoring, and proactive support, Infopulse ensures the timely detection and resolution of incidents, thus helping you eliminate downtimes and financial losses.

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Enhance Network Operations

Infopulse offers enterprise-wide managed network services that help you to maximize network performance, enhance network security, improve uptime, and break free from vendor lock-in.

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Optimize Infrastructure Costs

Delegating infrastructure operations to our experts will significantly reduce your TCO expenses and costs for employee training and turnover. Most importantly, we offer predictable pricing plans and the ability to scale our services up/down according to your business requirements.

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Boost Business Productivity

A fully managed infrastructure translates into effective business processes and allows redirecting the efforts of your IT teams to valuable strategic tasks. Furthermore, Infopulse can further amplify your business productivity with versatile managed workplace services.

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Safeguard Business-Critical Systems

We utilize next-generation firewalls, advanced intrusion prevention and monitoring tools, data encryption, backup, and security configurations to protect your infrastructure against disruptions and data breaches.

What We Do

Core Infrastructure Services 
  • IT infrastructure design and implementation 
  • 24/7 infrastructure monitoring
  • Change and configuration management
  • Performance tuning and resource optimization
  • Infrastructure audit, security assessment, and compliance analysis
  • Backup and disaster recovery
  • Infrastructure migration and modernization services
Support Center Operations 
  • Flexible L1/L2/L3 customer support 
  • Access management services
  • Incident, request, and event management
  • Network and server monitoring
  • Application and database monitoring
  • Business process support
Managed Workplace  
  • Desktop management (virtualization and migration) 
  • Software release and asset management
  • Client security and performance measurement
  • Application lifecycle management
  • Application packaging and virtualization

Service Categories

Infrastructure Operations

Infopulse delivers holistic managed IT infrastructure services to SMBs and large enterprises across multiple industries. We standardize, virtualize, integrate, and automate business systems to create agile, flexible, and cost-efficient IT environments. Our services cover all infrastructure-related activities, from consulting and IT operations management to designing and deploying complex infrastructures from scratch. 

Infrastructure Monitoring

We implement 24/7 IT infrastructure monitoring and diagnostics within an SLA model to enable the early detection and resolution of incidents. Our monitoring center is composed of multiple teams that work on flexible schedules to help you ensure high infrastructure performance and availability during peak workloads. Moreover, our monitoring services can be scaled up and strengthened with extra support engineers per your request. 

Service Desk

Infopulse dedicated IT service desk center provides 24/7/365 issue troubleshooting services to help you ensure a stable and productive IT infrastructure. Our service scope includes event, incident, and request management that adhere to ITIL best practices, flexible multi-level customer support, as well as service availability and performance monitoring, alerts resolution, and proactive maintenance across any environment.  

Managed Network Services

Infopulse delivers scalable and high-quality network management services that are tailored to meet your specific business requirements. Our team of seasoned engineers covers the entire spectrum of network-related activities, including network design, monitoring, operations management, and modernization. By supplying every client with best-in-class network software and hardware, we ensure the ultimate efficiency of even the most complex infrastructures. 


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