24/7 Infrastructure Monitoring

Early issue detection and prompt resolution with SLA-based support - effective 1st-level support and proactive approach to event management.

We Help You
text card frame 1
Clear the Doubts about Requirements 

We help you weigh the pros and cons of monitoring options, depending on your business needs. Next, our team can suggest the most suitable support scenario. 

text card frame 2
Support Post-config Monitoring Systems 

Infopulse allocates a dedicated team to ensure that your business systems work smoothly. We offer ongoing monitoring with shadow support on demand.  

text card frame 3
Kick-off Monitoring of Your Systems 

If you’re yet to start your system monitoring, Infopulse can help with applications, websites, or IT infrastructure support from ground zero. 

text card frame 4
Roll out Complex System Changes 

Our team helps you focus on the core business objectives while we tackle advanced IT infrastructure challenges on your behalf.  

Technologies

salesforce logo
Salesforce
atlassian logo
Atlassian
Zoho logo
Zoho
ServiceNow logo
ServiceNow
Zabbix logo
Zabbix
Graylog  logo
Graylog
Grafana logo
Grafana
HP logo
HP
Microsoft System Center Operations Manager (SCOM) logo
Microsoft System Center Operations Manager (SCOM)
and many others

Service Packages

Monitoring as a Service

Monitoring as a Solution 

Recommended

Managed OpS Service 

Uptime

24/7 

Uptime

24/7 

Uptime

24/7 

Reaction time

Up to 15 minutes 

Reaction time

Up to 15 minutes 

Reaction time

Up to 15 minutes 

2-hour call & checklist analysis with high-level recommendations & estimations

2-hour call & checklist analysis with high-level recommendations & estimations

2-hour call & checklist analysis with high-level recommendations & estimations

Assessment and knowledge transfer 

Assessment and knowledge transfer 

Assessment and knowledge transfer 

Service Setup 

Service Setup 

Service Setup 

Documentation analysis and updates 

Documentation analysis and updates 

Documentation analysis and updates 

Weekly reports 

Weekly reports 

Weekly reports 

Single point of contact for the team 

Single point of contact for the team 

Single point of contact for the team 

Monitoring from multiple global locations 

Monitoring from multiple global locations 

Monitoring from multiple global locations 

Automated alerts escalation 

Automated alerts escalation 

Automated alerts escalation 

Custom monitoring dashboard 

Custom monitoring dashboard 

Custom monitoring dashboard 

Integrating custom monitoring solutions to a single Infopulse monitoring solution 

Integrating custom monitoring solutions to a single Infopulse monitoring solution 

Integrating custom monitoring solutions to a single Infopulse monitoring solution 

Advanced services

Advanced services

Advanced services

Monitoring as a Service

Uptime

24/7 

Reaction time

Up to 15 minutes 

2-hour call & checklist analysis with high-level recommendations & estimations

Assessment and knowledge transfer 

Service Setup 

Documentation analysis and updates 

Weekly reports 

Single point of contact for the team 

Monitoring from multiple global locations 

Automated alerts escalation 

Custom monitoring dashboard 

Integrating custom monitoring solutions to a single Infopulse monitoring solution 

Advanced services

Monitoring as a Solution 

Uptime

24/7 

Reaction time

Up to 15 minutes 

2-hour call & checklist analysis with high-level recommendations & estimations

Assessment and knowledge transfer 

Service Setup 

Documentation analysis and updates 

Weekly reports 

Single point of contact for the team 

Monitoring from multiple global locations 

Automated alerts escalation 

Custom monitoring dashboard 

Integrating custom monitoring solutions to a single Infopulse monitoring solution 

Advanced services

Recommended

Managed OpS Service 

Uptime

24/7 

Reaction time

Up to 15 minutes 

2-hour call & checklist analysis with high-level recommendations & estimations

Assessment and knowledge transfer 

Service Setup 

Documentation analysis and updates 

Weekly reports 

Single point of contact for the team 

Monitoring from multiple global locations 

Automated alerts escalation 

Custom monitoring dashboard 

Integrating custom monitoring solutions to a single Infopulse monitoring solution 

Advanced services

Case Studies

Insights

We have a solution to your needs. Just send us a message, and our experts will follow up with you asap.

Please specify your request

Thank you!

We have received your request and will contact you back soon.