Multinational Telecom and Networking Service Provider
About the Customer:
The client’s primary business goal was to test a newly developed digital billing system. By cooperating with Infopulse, the provider found needed test competence and support in resolving a number of challenges related to QA practices.
The client’s primary business goal was to test a newly developed digital billing system. By cooperating with Infopulse, the provider found needed test competence and support in resolving a number of challenges related to QA practices. The major problems were to:
- Assemble and train a team of QA experts;
- Execute a series of important QA processes;
- Establish the needed system configuration and provisioning;
- Improve various aspects of project management.
Infopulse formed a dedicated team of QA experts whose task was to resolve the client’s business challenges and implement end-to-end testing of the billing system. QA experts of Infopulse built a test strategy from scratch and managed to:
- Develop precise testing strategies and plans through the entire project timeline.
- Built an advanced competence center with relevant workshops and consulting services.
- Conduct a full spectrum of testing services, including test tool design, end-to-end, automated, manual, non-functional, integrated, ad hoc tests as well as infrastructure deployment and management.
- Coordinating a large international team of QA experts, with 85 engineers based in Ukraine, India, and Scandinavia.
- Re-design the legacy migration testing strategy and apply an accurate comparative performance analysis after the migration.
The solutions delivered by Infopulse have significantly improved the customer’s QA practices and contributed to their business success by:
- Creating a strong QA competence and forming a proficient testing team for the customer.
- Establishing a transparent QA process environment for every project participant.
- Conducting flawless functional and non-functional testing that resulted in maximum efficiency of the digital billing system.
- Setting up continuous testing processes that resulted in faster feedback and better software quality.
- Introducing an expert appraisal system that accurately evaluates various aspects of employee performance.
- Providing efficient business process outsourcing (BPO), including QA processes and project management services.
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