Dedicated QA Team & Consulting for a Global Telecom Company

telecom-company-logo

Location:

Nordics

Industry:

Telecom

Employees:

95,000+ employees

About the Customer:

The client’s primary business goal was to test a newly developed digital billing system. By cooperating with Infopulse, the provider found needed test competence and support in resolving a number of challenges related to QA practices.

Business Challenge

The client’s primary business goal was to test a newly developed digital billing system. By cooperating with Infopulse, the provider found needed test competence and support in resolving a number of challenges related to QA practices. The major problems were to:

  • Assemble and train a team of QA experts;
  • Execute a series of important QA processes;
  • Establish the needed system configuration and provisioning;
  • Improve various aspects of project management.
Dedicated QA Team & Consulting for a Global Telecom Company - Case Study Image

Solution

Infopulse formed a dedicated team of QA experts whose task was to resolve the client’s business challenges and implement end-to-end testing of the billing system. QA experts of Infopulse built a test strategy from scratch and managed to:

  • Develop precise testing strategies and plans through the entire project timeline.
  • Built an advanced competence center with relevant workshops and consulting services.
  • Conduct a full spectrum of testing services, including test tool design, end-to-end, automated, manual, non-functional, integrated, ad hoc tests as well as infrastructure deployment and management.
  • Coordinating a large international team of QA experts, with 85 engineers based in Ukraine, India, and Scandinavia.
  • Re-design the legacy migration testing strategy and apply an accurate comparative performance analysis after the migration.

Technologies

Apache JMeter for performance testing logo
Apache JMeter
Oracle SQL logo
Oracle SQL
Python logo
Python
SoapUI logo
SoapUI
SPARX VISO logo
SPARX VISO
VMware logo
VMware
IBM CLM logo
IBM CLM
Java logo
Java
Java Selenium logo
Java Selenium
LoadRunner logo
LoadRunner
docker-logo
Docker
and many others

Business Value

The solutions delivered by Infopulse have significantly improved the customer’s QA practices and contributed to their business success by:

  • Creating a strong QA competence and forming a proficient testing team for the customer.
  • Establishing a transparent QA process environment for every project participant.
  • Conducting flawless functional and non-functional testing that resulted in maximum efficiency of the digital billing system.
  • Setting up continuous testing processes that resulted in faster feedback and better software quality.
  • Introducing an expert appraisal system that accurately evaluates various aspects of employee performance.
  • Providing efficient business process outsourcing (BPO), including QA processes and project management services.

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