Network Operations Center (NOC)

Have peace of mind about your network with one of our service packages tailored to your needs.

We Help You
Understand Your Basic NOC Needs 

We help you understand the benefits of NOC outsourcing by carefully assessing your needs and providing an improvement roadmap & implementation plan.

NOC In-depth Evaluation 

We help you enhance your NOC with a comprehensive service setup description based on a detailed analysis of network/processes gaps and their effectiveness.  

Outsource Your NOC  

Infopulse supports your business efficiency strategy by outsourcing NOC as end-to-end continuous monitoring & maintenance service with dedicated support and trouble management teams.  

Proactive Service Quality

With Proactive Service Quality teams, we help you to resolve issues before they affect network performance.

Extend Your NOC Team 

We offer to reinforce your NOC capabilities with domain engineers possessing BPO/L1 or L2 expertise for reliable and seamless follow-the-sun service delivery and to reduce talent & resource management costs.

Technologies

Cisco logo
Cisco
Oracle logo
Oracle
Sonus logo
Sonus
Grafana logo
Grafana
Nagios logo
Nagios
Splunk logo
Splunk
Zabbix logo
Zabbix
Qlik Sense logo
Qlik Sense
Wireshark logo
Wireshark
ADVA logo
ADVA
Cacti logo
Cacti
NSN (Nokia+Siemens)
NSN (Nokia+Siemens)
Huawei
Huawei
Ericsson
Ericsson
Ciena
Ciena
Coriant
Coriant
Nortel
Nortel
and many others

Timely Delivery Start

Timely Delivery Start Table

Service Packages

Basic Consulting 
Expert Consulting & Workshop 
Resource Trouble Management 
Service Management 
Recommended
NOC Team Extension 

Duration

1 day

Duration

1 month 

Duration

12 months 

Subscription-based service 

Duration

12 months 

Subscription-based service 

Duration

TBD 

Best implementation practice + domain expert consultancy 

Best implementation practice + domain expert consultancy 

Best implementation practice + domain expert consultancy 

Best implementation practice + domain expert consultancy 

Best implementation practice + domain expert consultancy 

Business scope analysis 

Business scope analysis 

Business scope analysis 

Business scope analysis 

Business scope analysis 

Procedure & Process refreshment + recommendations 

Procedure & Process refreshment + recommendations 

Procedure & Process refreshment + recommendations 

Procedure & Process refreshment + recommendations 

Procedure & Process refreshment + recommendations 

KPI & SLA revisal 

KPI & SLA revisal 

KPI & SLA revisal 

KPI & SLA revisal 

KPI & SLA revisal 

Scalability analysis 

Scalability analysis 

Scalability analysis 

Scalability analysis 

Scalability analysis 

Tools & Improvements recommendations 

Tools & Improvements recommendations 

Tools & Improvements recommendations 

Tools & Improvements recommendations 

Tools & Improvements recommendations 

Onboarding & Knowledge transfer plan 

Onboarding & Knowledge transfer plan 

Onboarding & Knowledge transfer plan 

Onboarding & Knowledge transfer plan 

Onboarding & Knowledge transfer plan 

Roadmap of implementation 

Roadmap of implementation 

Roadmap of implementation 

Roadmap of implementation 

Roadmap of implementation 

Implementation proposal with a budget estimation 

Implementation proposal with a budget estimation 

Implementation proposal with a budget estimation 

Implementation proposal with a budget estimation 

Implementation proposal with a budget estimation 

Flexible RPA support, performance monitoring, bug fixing 

Flexible RPA support, performance monitoring, bug fixing 

Flexible RPA support, performance monitoring, bug fixing 

Flexible RPA support, performance monitoring, bug fixing 

Flexible RPA support, performance monitoring, bug fixing 

NOC Delivery (Problem Handling)

NOC Delivery (Problem Handling)

NOC Delivery (Problem Handling)

NOC Delivery (Problem Handling)

NOC Delivery (Problem Handling)

NOC Delivery (Service Problem Management)

NOC Delivery (Service Problem Management)

NOC Delivery (Service Problem Management)

NOC Delivery (Service Problem Management)

NOC Delivery (Service Problem Management)

NOC Delivery (Resource Trouble Management)

NOC Delivery (Resource Trouble Management)

NOC Delivery (Resource Trouble Management)

NOC Delivery (Resource Trouble Management)

NOC Delivery (Resource Trouble Management)

NOC Delivery (Customer KPI/SLA Management)

NOC Delivery (Customer KPI/SLA Management)

NOC Delivery (Customer KPI/SLA Management)

NOC Delivery (Customer KPI/SLA Management)

NOC Delivery (Customer KPI/SLA Management)

NOC Delivery (Service Quality Management)

NOC Delivery (Service Quality Management)

NOC Delivery (Service Quality Management)

NOC Delivery (Service Quality Management)

NOC Delivery (Service Quality Management)

NOC Delivery (Resource Performance Management)

NOC Delivery (Resource Performance Management)

NOC Delivery (Resource Performance Management)

NOC Delivery (Resource Performance Management)

NOC Delivery (Resource Performance Management)

NOC Team Extension 

NOC Team Extension 

NOC Team Extension 

NOC Team Extension 

NOC Team Extension 

Basic Consulting 

Duration

1 day

Best implementation practice + domain expert consultancy 

Business scope analysis 

Procedure & Process refreshment + recommendations 

KPI & SLA revisal 

Scalability analysis 

Tools & Improvements recommendations 

Onboarding & Knowledge transfer plan 

Roadmap of implementation 

Implementation proposal with a budget estimation 

Flexible RPA support, performance monitoring, bug fixing 

NOC Delivery (Problem Handling)

NOC Delivery (Service Problem Management)

NOC Delivery (Resource Trouble Management)

NOC Delivery (Customer KPI/SLA Management)

NOC Delivery (Service Quality Management)

NOC Delivery (Resource Performance Management)

NOC Team Extension 

Expert Consulting & Workshop 

Duration

1 month 

Best implementation practice + domain expert consultancy 

Business scope analysis 

Procedure & Process refreshment + recommendations 

KPI & SLA revisal 

Scalability analysis 

Tools & Improvements recommendations 

Onboarding & Knowledge transfer plan 

Roadmap of implementation 

Implementation proposal with a budget estimation 

Flexible RPA support, performance monitoring, bug fixing 

NOC Delivery (Problem Handling)

NOC Delivery (Service Problem Management)

NOC Delivery (Resource Trouble Management)

NOC Delivery (Customer KPI/SLA Management)

NOC Delivery (Service Quality Management)

NOC Delivery (Resource Performance Management)

NOC Team Extension 

Resource Trouble Management 

Duration

12 months 

Subscription-based service 

Best implementation practice + domain expert consultancy 

Business scope analysis 

Procedure & Process refreshment + recommendations 

KPI & SLA revisal 

Scalability analysis 

Tools & Improvements recommendations 

Onboarding & Knowledge transfer plan 

Roadmap of implementation 

Implementation proposal with a budget estimation 

Flexible RPA support, performance monitoring, bug fixing 

NOC Delivery (Problem Handling)

NOC Delivery (Service Problem Management)

NOC Delivery (Resource Trouble Management)

NOC Delivery (Customer KPI/SLA Management)

NOC Delivery (Service Quality Management)

NOC Delivery (Resource Performance Management)

NOC Team Extension 

Service Management 

Duration

12 months 

Subscription-based service 

Best implementation practice + domain expert consultancy 

Business scope analysis 

Procedure & Process refreshment + recommendations 

KPI & SLA revisal 

Scalability analysis 

Tools & Improvements recommendations 

Onboarding & Knowledge transfer plan 

Roadmap of implementation 

Implementation proposal with a budget estimation 

Flexible RPA support, performance monitoring, bug fixing 

NOC Delivery (Problem Handling)

NOC Delivery (Service Problem Management)

NOC Delivery (Resource Trouble Management)

NOC Delivery (Customer KPI/SLA Management)

NOC Delivery (Service Quality Management)

NOC Delivery (Resource Performance Management)

NOC Team Extension 

Recommended
NOC Team Extension 

Duration

TBD 

Best implementation practice + domain expert consultancy 

Business scope analysis 

Procedure & Process refreshment + recommendations 

KPI & SLA revisal 

Scalability analysis 

Tools & Improvements recommendations 

Onboarding & Knowledge transfer plan 

Roadmap of implementation 

Implementation proposal with a budget estimation 

Flexible RPA support, performance monitoring, bug fixing 

NOC Delivery (Problem Handling)

NOC Delivery (Service Problem Management)

NOC Delivery (Resource Trouble Management)

NOC Delivery (Customer KPI/SLA Management)

NOC Delivery (Service Quality Management)

NOC Delivery (Resource Performance Management)

NOC Team Extension 

Case Studies

Insights

We have a solution to your needs. Just send us a message, and our experts will follow up with you asap.

Please specify your request

Thank you!

We have received your request and will contact you back soon.