Middle/Senior Business Analyst (ServiceNow)

Infopulse welcomes talented professionals to join our project as Middle or Senior Business Analyst. Our customer - companies providing audit, tax, consulting, and financial advisory services.

Areas of Responsibility

  • Requirements elicitation, gathering and analysis
  • Requirements design, developing and documenting
  • Requirements management
  • Requirements documents approval process
  • Communication with product stakeholders
  • Support customer with questions and functionality logic
  • Participation in Solution design process with Development team


  • 3+ years of BA experience in IT
  • Knowledge or experience with ServiceNow platform
  • Strong understanding of SDLC
  • Proficiency in writing functional and non-functional requirements, use cases design, system diagrams
  • Strong knowledge of requirement management processes and change management processes
  • Hands on experience in documenting business processes, user interfaces, data structures and business logic, UML, SQL, Agile (Scrum)
  • Structural approach, i.e. the ability to decompose the entire scope with respect to the given level of details
  • Strong working experience in presenting the requirements to various target groups
  • Strong communication and presentation skills
  • Strong analytical, problem solving skills and result oriented approach
  • Team player abilities
  • English - upper intermediate+

Will be an advantage

  • Knowledge of ITIL / ITSM will be an advantage

Your contact for this vacancy is:

Inna Okata
Junior HR Manager

Send us your CV and we will get back to you.

Thank you!

Your CV has been received. Our specialists will contact you if your skills meet the requirements of the position.