R&D Department Transformation for Smart Cards Producer

Transformation of R&D Department for Leading Smart Cards Producer

Leading Smart Cards Producer




Software & Hi-Tech

About the Customer:

The client of Infopulse is one of the world’s leading Secure Technology and Smart Card production enterprises. The company provides solutions to a vast portfolio of international clients, including banks and financial institutions, manufacturers, mobile operators, governmental organizations, and much more.

Business Challenge

  • 70 employees offshore and 70 employees in the EU in R&D
  • Very sophisticated development of about 10 software products for smart cards
  • Lack of productivity and motivation – high costs of the remote team
  • Poorly organized services and lack of skills
  • All the projects are carried out internally because of security issues
  • Strong need for security in all projects’ phases
Transformation of R&D Department for Leading Smart Cards Producer - Case Study Image


Within one year, the following transformation was implemented:

  • Created a team of 80 people (R&D Services) in 6 months, with training of newcomers
  • Established a methodology with SCRUM, continuous integration, automated testing, and ticketing
  • Created a team capable of dealing directly with some end users, particularly in CIS
  • Implemented a complete Security Guide with more than 100 security checkpoints to ensure high security standards
  • Team and dedicated workspaces are monitored
  • The source code never leaves the customer’s HQ in the EU, access is provided via Citrix environments
  • Documentation is never physically offshore, only reading is permitted

Business Value

  • Savings of more than EUR 7 million during the first year
  • New technical competence and faster execution
  • Realistic projects estimations due to the implemented methodologies
  • The level of safety is highly appreciated by the customer
  • Security incidents are analyzed and fixed quickly

Facts & Results


Million Savings


People in R&D team


software products developed


Citrix logo
Scrum logo
and many others

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