SAP Rollout for an International Self-Service Retailer | Case Study

SAP Rollout for an International Self-Service Retailer

International Leader in Self-Service Retail




Retail & E-Commerce



About the Customer:

An international leader in self-service wholesale with more than 50 years of history and an extensive presence in dozens of countries worldwide. The Ukrainian branch of the group of companies has been operating in the country for 20+ years, with stores located in the country’s largest cities.

Executive Summary

Goal: Implement a global SAP ERP template for 30+ locations in Ukraine, with access for 800+ users, and ensure compliance with local laws by localizing SAP HR and SAP PY. 

Solution: Deployed global SAP ERP Template customized for the Ukrainian branch. Further, provided L1/L2 support for SAP end-users, other SAP ERP, HR, and PY developments by request. 

Benefits: Successful transition from a local to a group SAP environment, alignment to Ukrainian accounting and tax standards, and reduced costs for support. 

Services delivered: SAP SuccessFactors implementation, Technical support & maintenance, Quality Assurance. 

SAP Rollout for an International Self-Service Retailer - Case Study Image

Business Challenge

  • As a part of a global worldwide rollout, the company needed to implement SAP ERP Global Template for 30+ Ukrainian locations and 800 users.
  • They also needed to implement and localize SAP HR and SAP PY in accordance with the local laws.
  • Although customized, the system needed to be fully integrated into the global SAP system with a full-scale support.

How we helped

  • Implemented a Global SAP ERP Template for the Ukrainian branch of the international self-service wholesaler.
  • Daily level 1 and 2 support of the SAP end-users
  • Other SAP ERP, SAP HR and SAP PY developments and assistance
  • Ukrainian module customization

Business Value

  • Successful migration from the Local to Group SAP environment
  • Implementation of the Ukrainian Accounting and Tax standards within the global system
  • Reduced costs by moving from in-house SAP support to the local support
  • Saved resources due to implementation of a customized Cash Journal add-on.


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