Reduce Downtimes and Enable Stability
With always consistent and timely support, you can establish a more reliable and stable SAP landscape, minimizing downtime, recovery time, and costs for restoring your SAP system.
Enable Business Continuity and Permanent Availability
Our SAP AMS practice allows preventing incidents, mitigating risks, and managing complexity to enable business continuity and the permanent availability of IT-supported business processes.
Enhance Performance and Productivity
In addition to support and maintenance services, Infopulse provides all kinds of development services, as well as integrations, customizations, and other enhancements to achieve higher productivity and performance of your SAP solutions.
Increase End-user Satisfaction
By adopting SAP AMS, you can continuously optimize your business processes, promote smooth end-to-end operations, and better usability to improve end-user experience and satisfaction.
Focus on Core Competencies and Innovation
Upon delegating your SAP application management to a trusted AMS provider, you enable your internal IT to focus on their core competencies and ways to leverage innovation. Thus, you can free up the time and effort of your experts, allowing them to focus on more strategic tasks.
SAP Developments and Customizations
With all-encompassing expertise in complex SAP solutions, Infopulse addresses all of your SAP Application Management needs, covering:
- Developments and customizations
- SAP systems migration, integration, and implementation
- User extensions
- User forms development
- User reporting
- ABAP and UI5 programming
- SAP performance tuning and optimization, and more
On-site and Remote Multilevel SAP Support
Infopulse provides proficient L1/L2/L3 support services:
- Operational management support
- End-user support (consultations, workshops, and training sessions)
- Operating systems and databases support
- Localization support by covering country-specific legal requirements in taxation, accounting, and reporting
- Licenses and enterprise support
SAP Systems 24/7 Maintenance
Our large team of SAP experts can help you handle maintenance problems 24/7 with guaranteed SLA:
- Issues troubleshooting
- Release upgrades
- Documentation of system processes or transactions
- Application performance testing
- SAP systems monitoring
- Periodic monitoring of the application activities
- Backup and recovery
Case for Large IT Services Provider
Multilevel SAP Support Results in EUR 5 mln Cost-savingsThe customer was looking for a reliable partner who would ensure multi-level SAP system support. Infopulse enabled L1, L2, L3 support and business-oriented analysis to achieve EUR 5 mln cost-savings and extend existing SAP functionality and business processes.
Case for MHP SE
Multilevel SAP Application Management Support for MHPOur customer needed to enhance their SAP S/4HANA support and extend its functionality. Thus, we introduced a multilevel AMS service and introduced new customizations, connecting subsidiaries in different countries to a single SAP S/4HANA system, improving internal controls and oversight.
Case for International Leader in Self-Service Retail
SAP Rollout for an International Self-Service RetailerThe customer needed to implement SAP ERP Global Template for 30+ Ukrainian locations and 800 users and integrate it into the global SAP system with full-scale support. Infopulse implemented a Template, SAP HR and SAP PY and localized them in accordance with the local laws, and enabled L1, L2 support.
Case for Delta Wilmar
Holistic Business Transformation with SAP S/4HANA ERP
In the course of the SAP implementation project, Infopulse has repeatedly confirmed the status of a reliable partner. They have proven expertise with an all-round understanding and excellent execution of all requirements.
Our project at SAG Gilamlari Won Gold at SAP Value Award 2020
Infopulse is proud to be a part of SAG’s large-scale SAP S/4HANA implementation project that won a Gold Award in the Digital Transformation Leader category at SAP Value Awards 2020. Valuable experience, and strong SAP competencies were the main factors why SAG chose to partner with Infopulse.
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Hybrid Scenario: a Few Considerations on SAP S/4HANA Implementation
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