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By solving day-to-day maintenance issues, our team of dedicated SAP experts and consultants ensure trouble-free operation and efficiency of an implemented SAP system as well as SAP application stability and performance. The SAP System Management and Application Support service by Infopulse allows reducing downtime, optimizing resources, minimizing risks, and accelerating the speed of the system processes.
What we offer:
- SAP systems installation, migration, and integration;
- SAP systems maintenance, troubleshooting, release upgrades, backup and recovery;
- SAP systems landscape configuration and monitoring;
- SAP systems performance tuning and optimization
- On-site and remote L1-2 SAP support services including answering “how-to” questions, operational management support, testing, user extensions, user forms development, user reporting, ABAP and UI5 programming, operating system and database support;
- Periodic monitoring of the application activities;
- Development and customization related to change requests;
- Handling maintenance problems 24/7 with guaranteed SLA;
- Full documentation;
- Consultations, workshops, and trainings;
- Localization support by covering country-specific legal requirements in taxation, accounting, and reporting processes.