Achieve Ultimate IT Efficiency
Through continuous IT infrastructure monitoring, comprehensive diagnostics, early issues detection, and their prompt resolution within the SLA, Infopulse ensures the maximized efficiency of your IT operations.
Prevent Potential Disruptions
We deliver proactive infrastructure monitoring and support services that allow anticipating and mitigating incidents before they become inevitable, thus protecting your business from potential downtime.
Free Up Your IT Resources
As our engineers monitor and support all layers of your IT infrastructure, you can redirect the efforts of your IT experts to meaningful strategic tasks, and significantly reduce the workload of your L2/L3 support teams.
Improve User Experience
Infopulse provides in-depth real user monitoring to help you evaluate the performance and responsiveness of your IT systems, fix the detected issues, and find areas of improvement to ensure a superior customer experience.
Optimize & Control Costs
Our services help you avoid downtime costs, reduce maintenance expenses, exclude employee turnover and management overheads. Moreover, we offer transparent volume-based pricing and flexible service delivery that can be tailored for SMBs, or large enterprises.
Facilitate Business Growth
Infopulse provides a wide spectrum of value-added services, such as business consulting, custom monitoring solutions, implementation of advanced proprietary tools, and extended support teams to accelerate your business growth.
After performing a high-level overview of your IT infrastructure, our experts help you to clarify your business needs, set priorities, familiarize you with the capabilities and benefits of 24/7 infrastructure monitoring, and demonstrate how to organize a successful monitoring service within your IT landscape.
Monitoring-as-a-Service is designed for customers who already utilize a monitoring system but require a dedicated 24/7 team or a team extension for monitoring. After assessing your IT infrastructure, observing the existing workflows, and receiving access to the required tools, Infopulse engineers perform remote monitoring of your IT operations with guaranteed 24/7 uptime and rapid reaction to alerts.
This service is the best fit for customers who do not have a monitoring setup and require fully managed IT infrastructure monitoring services. Within the scope of this service, our experts provide the workflow and SLA documentation, establish advanced monitoring and alerts processing systems, and conduct 24/7 monitoring and support of your IT operations.
Managed Ops is designed to help you resolve complex infrastructure challenges. It combines 24/7 monitoring with full-scale L1/L2 and L3 technical support. In addition, this service can be customized with business consulting, strategic planning, reporting, managed cybersecurity services, implementation of proprietary ITSM and chatbot solutions, a dedicated IT service desk, and much more.
Case for Financial Services & Software Company
Managed Application Support for Financial Services CompanyOur client, a fast-growing provider of credit risk management solutions, needed to reduce the workloads of L3 support and development teams allowing them to focus on more important tasks.
Case for Nordic Logistics Company
Seamless AWS Operations for a Hybrid InfrastructureOur customer was struggling with maintaining their hybrid infrastructure. Infopulse assembled an AWS operations center to ensure an efficient 24/7 functioning of our customer’s hybrid infrastructure and paved the way for full-scale cloud migration.
Case for Large Telecom Provider
Transforming IT Infrastructure with Azure MigrationHaving introduced the concept of Digital Workplace, our client built a comprehensive working network to streamline their business processes. A cloud-based architecture, custom workplace configurations, and a cost-efficient approach allowed a telco giant to boost productivity and reduce expenses.
Case for Leader in Government Relations
IT Audit Turns into Digital TransformationOur customer, a government relations advisor, requested to conduct an audit of their entire IT infrastructure. After the initial IT audit, Infopulse presented our client with a holistic strategy for their infrastructure modernization, based on technical recommendations and cost-benefit assessment.
Case for Agillic ApS
IT Infrastructure Monitoring for a Marketing Software Provider
With the great work of the Infopulse monitoring team, Agillic is able to provide the availability of our solution that our customers expect, even when the problems occur in the middle of the night or during weekends.
Case for Tietoevry
High-Availability IT Operations for Nordic CustomersTietoevry is a leading digital services and software company with headquarters in Finland and a strong Nordic heritage. With 24,000 professionals globally, the company delivers services and solutions to more than 10,000 customers in over 90 countries.
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