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Infopulse - Expert Software Engineering, Infrastructure Management Services
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Infopulse - Expert Software Engineering, Infrastructure Management Services
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IT Infrastructure Operations

Getting More from Your IT Landscape with Flexible Infrastructure Operations

With deep industry expertise and 10+ years of experience, Infopulse provides a full scope of scalable IT Operations Management services for enterprise infrastructure optimization, serving SMBs and large companies within the public, financial, IT, and industry sectors across the USA, EU, and UK.

Acting as technological partner and advisor, service provider and solution integrator, Infopulse can help you gain competitive advantage and free up your IT resources by proactively administering your on-premises and cloud infrastructure, standard across all major platforms. We provide complete 24×7 support of our managed clients and offer extensive consulting, infrastructure management outsourcing, strategic planning, reporting and security services, individually tailored to suit the needs and vision of companies from any business sector.

Core IT Operations Competence Center in Detail

Infopulse is the one-stop shop for the Core IT Operations, as we provide design, implementation of stable and flexible IT infrastructure, as well as consulting, project management, maintenance, and support. While we focus on innovations and latest technologies, we can deal with networks and legacy systems of all ages and forms. Through constant improvement supported by ITIL best practices, Infopulse assists you in managing your IT assets, facing increasing business demands and improves the capabilities of your existing IT infrastructure by standardized, consolidated, and optimized delivery.

Holistic IT Infrastructure Managed Services

Within the scope of each service, we provide a full set of infrastructure operations, IT asset management, server operations, processes monitoring and support activities in flexible packages across all platforms, including and not limited to the following:

  • ICT Infrastructure planning and design
  • Services installation and deployment
  • Infrastructure Monitoring and Incidents management
  • Issues quick analysis and resolution
  • Critical and scheduled maintenance
  • Performance tuning, usage optimization, and capacity management
  • Infrastructure audit, assessment, compliance analysis
  • Detailed reports for IT engineers, ICT specialist, infrastructure architects and top managers
  • Restore / Recovery Services
  • Patching and migration
  • And much more!

Support for End-User Client Environments

Workplace Operations (WaaS):

  • Client Device Management (Desktop and Mobile)
  • Platform Migrations
  • Messaging and Collaboration Client Support
  • Client Security and Antivirus Services
  • Identity and Access Management
  • Print Management

Virtualization, Storage, and Backup Operations

Operation and support for VMware and Microsoft Hyper-V environments:

  • Virtual platforms installation
  • Virtual servers monitoring, management, and support (remote and on-site)
  • P2V / V2V / V2P migrations
  • Capacity planning and management
Managed Client and Managed Desktop (DaaS):

  • Desktop virtualization and migrations
  • Complete 24x7x365 monitoring and support
  • SAM, SRM
  • Application packaging and virtualization
  • Security and performance management, etc.
Storage operations:

  • Volumes Management
  • Migrations
  • SAN replication and troubleshooting
  • CNA/HBA Changes
  • Failover tests

Network Operations

Full range of network services:

  • Firewall Management
  • Routing and Switching services
  • Load Balancing services
  • Wireless LAN services
  • VPN and Security Management

Supported hardware and vendors: Cisco Switches, Routers and Security appliances (IOS/NX-OS), Check Point NGX, Crossbeam COS/XOS, F5 Load Balancers

Hardware providers: Hitachi, IBM AIX, HP, EMC, NetApp

Backup software: IBM Storage Manager, HP Data Protector, Symantec Backup Exec, Microsoft DPM

Server and OS Operations

  • Microsoft Server Family
  • RedHat Enterprise Linux
  • HP UniX
  • Oracle Solaris OS
  • Managing IT Infrastructure Project with Added Value

    Through our services and solutions, we save your asset maintenance costs, make your productivity measurable and facilitate the design and implementation of your business strategy. Through our time-proven methodology and extensive experience, we assist companies to take on complex operations without downtimes and get ready for external audits and compliance with the latest regulations, such as GDPR.

    • Transparent volume-based cost structure
    • Predictable budgeting
    • Guaranteed reaction time within defined SLA
    • Operational risks sharing
    • No management overheads
    • Continuous Service improvement

     

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