Your message is highly valuable for us. One of our experts will follow up with you within 1-2 business days to discuss your request or to inquire for additional information if needed.
Concentrate on Core Business with Our Professional BPO Services
Business Process Outsourcing (BPO) simplifies performance of administrative tasks reducing cost and allowing businesses to concentrate on core competencies. Infopulse provides BPO services in such areas as HR (including Recruitment), Finance & Accounting (including Accounts Payable), Customer Relationship Management, and Knowledge Process.
Why you might need Business Process Outsourcing (BPO)?
Business growth inevitably increases the pain of administrative burden and its associated cost. Delegating the routine operations to specialized third parties, enterprise can benefit from concentrating on its major tasks. Infopulse BPO services enable businesses to streamline their front and back office operation processes.
Front Office BPO Services
- Transactional procurement: purchase requests, PO management, catalog management, invoicing;
- Contract management: contract authoring, contract renewals, clause and document library, recovery audit;
- Contact center: call center, collective handling of letters, fax, live support software, social media, and e-mail at one location;
- Technical support services: 1st, 2nd, and 3rd level support.
Back Office BPO Services
Data Entry Services
Modern organizations need to generate, consume, and maintain huge amounts of data on a daily basis and that too at a brisk pace in order to support and manage their core businesses as well as their support businesses. Modern businesses don’t just require data to be transferred from one medium to another (usually, into databases). Whether it is the offline data entry or the online data entry, manual data entry work, image entry, or perhaps the insurance claim entry work, companies are increasingly targeting effective data entry and data management that is timely, accurate, and comprehensive.
Management of leads or details of prospective customers is an important task for competitive businesses. There is a lot of effort that goes in capturing a lead and it is always captured with a view to develop the lead into a successful business deal. In this case, effective management of gathered leads is an absolute must and it could make the difference between a successful business and a highly successful business. Businesses benefit a lot from successfully managed leads and if you want your business to effectively manage leads through trusted methods and that too at very low costs; you have to ask the specialists about how to do it.
At such a crucial junction of the customer lifecycle, you don’t want to mess up the situation by processing the order incorrectly. Businesses need an effective setup to deal with orders, expert personnel to handle order queues and latest technology to make work easy if they want to have a smooth and free-flowing order management and order processing system. Any shortcomings in this critical domain of your business can not only spoil the current orders, but also hamper future prospects of having returning-customers.
- Analytical and Research Services: recruitment research, company research, salary surveys, staffing forecasts;
- Dedicated Recruiting Services: one point of contact for business role, talent pipelining, candidate reference;
- Assessment Services: talent mapping, methodical interviewing, psychological testing, job market events.
Accounting, billing, invoicing, collections
Sourcing Support & Analytics
Supplier market and risk analysis, bid evaluation, spend analysis – including data gathering, cleansing, and classification
Scanning, imaging, OCR