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Infopulse - Expert Software Engineering, Infrastructure Management Services
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Infopulse - Expert Software Engineering, Infrastructure Management Services
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Capacity Management and Operations

High-Level Capacity Management Support for Telecoms

Capacity Project Management

Infopulse provides professional technical support and related operations for Capacity Sales Departments of large Telecom enterprises.

Before a leased line project is sold, our specialists have to make sure that such an order is feasible for implementation within capacity of a network (DWDM, SDH, IP backbone, submarine cable systems) and provide associated costs, along with delivery terms.

As soon as the project is sold, we handle it as Implementation Project Managers and

  • follow all steps in leased line provisioning
  • are responsible for the timing and that all the requirements are fulfilled.

We make sure the services and the outcomes are correctly documented according to ITIL best practices, and all the involved parties know what actions have to be taken.

Capacity Operations

The main role of our team is providing professional and high-level diversified support to all operations of Capacity Sales Team, such as:

  • answers to customers’ RFQs
  • complex solution pricing
  • bid management
  • local tails sourcing
  • preparation and validation of orders
  • customer database feeding and maintaining.

Together with the Technical Pre-sales Team of our customers, Infopulse managers and experts provide pre-sales and feasibility checks for complex requests.

We also perform revenue assurance reporting for the Capacity Business Management and monthly service quality reports for our main capacity customers.

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